Returns & Refunds
We want you to be completely satisfied with your purchase. Every order is protected by our 365-day money-back guarantee.
365-Day Full Refund Guarantee
Not satisfied? Return any standard item within 365 days of delivery for a full refund. Return shipping is free, worldwide.
What Is Covered
- Standard items: Full refund at any time within 365 days of delivery — no fuss, no questions.
- Custom-made items: If the item does not match your specifications, we will remake or re-size it to your measurements at no charge, or issue a full refund under the same 365-day guarantee.
- Damaged or incorrect items: Contact us immediately with photos. We will send a replacement or issue a full refund.
How to Start a Return
- Email [email protected] with your order number and the reason for the return.
- We reply with return instructions within 12 hours, including a free return shipping arrangement.
- Send the item back. Once received, your refund is issued to your original payment method (PayPal).
Size problem? In most cases we can simply re-make or adjust the garment to your exact measurements free of charge — often faster than a return. See our
custom sizing guide for how to send measurements.
Questions before you buy? Email
[email protected] any time — we answer within 12 hours, every day of the year.